# ANALYTICS

- [Dashboard](/analytics/dashboard.md): Track metrics such as open and resolved conversations, interactions via web and WhatsApp, message types, new contacts, and bot-initiated interactions.
- [Conversation Report](/analytics/conversation-report.md): A Conversation Report in BizMagnets provides valuable insights into the performance of your customer interactions, helping you monitor and optimize communication strategies.
- [View Insights](/analytics/view-insights.md): You can access valuable metrics that offer insights into user engagement, message delivery, and response patterns from BizMagnets.
- [Failed Messages](/analytics/failed-messages.md): BizMagnets failed messages analytics section refer to messages that were not successfully delivered to the intended recipients.