# BOT FLOWS

- [Things to Know Before Building Your First Bot](/bot-flows/things-to-know-before-building-your-first-bot.md): Familiarize yourself with key concepts like bots, bot flows, triggers, variables, and important configurations to create personalized and effective automated interactions.
- [BizMagnets Chatbot](/bot-flows/bizmagnets-chatbot.md): BizMagnets offers a powerful Chatbot feature, enhancing customer engagement, fine-tune, and personalize messages with automating communication.
- [Chatbot Flows and Analytics](/bot-flows/chatbot-flows-and-analytics.md): In BizMagnets, a chatbot flow defines the series of automated interactions or conversation steps a chatbot follows to assist users.
- [Creating Flow in BizMagnets](/bot-flows/creating-flow-in-bizmagnets.md)
- [Send Card](/bot-flows/send-card.md): Instantly engage with your customers using Text, Media, Collection, Products, and Template cards on BizMagnets. Discover each card option today!
- [Text](/bot-flows/send-card/text.md): Efficiently send text messages to your customers using the Send Text Card.
- [Media](/bot-flows/send-card/media.md): Use the Send Media Card to send audio, video, images and documents to your customers. Ensure that the files you attach are within to the prescribed size limits and supported formats.
- [Template](/bot-flows/send-card/template.md): Boost user interaction by adding CTA (Call to Action) buttons to your bot flow using our Template Card. Easily distribute pre-approved message templates to your customers.
- [CTA URL](/bot-flows/send-card/cta-url.md): Create engaging Call-to-Action (CTA) URL cards for your customers. If you want to enable your customers to respond with specific phrases without needing to type, consider using the CTA URL option.
- [Flow](/bot-flows/send-card/flow.md): Boost user engagement with customizable flows using the Send Flow feature in BizMagnets.
- [Location](/bot-flows/send-card/location.md): Discover How to Easily Share Specific Locations with Others Using the "Send Location" feature. Learn how to provide directions and essential details about a place.
- [Payments](/bot-flows/send-card/payments.md): The Payments feature enables users to share WhatsApp Payment links to customers, allowing businesses to directly receive payments through WhatsApp.
- [Voice](/bot-flows/send-card/voice.md): The Send Voice card feature in BizMagnets enables you to integrate a voice message combining audio.
- [Ask Questions](/bot-flows/ask-questions.md): Enhance your customers with targeted questions to boost engagement and double your leads! Let's explore the various inquiries we can pose to our customers.
- [Text](/bot-flows/ask-questions/text.md): Explore the capabilities of the 'Ask Text Card' in BizMagnets. This feature allows your bots to pose open-ended questions to users, adding an interactive and engaging element to the conversation.
- [Button Option](/bot-flows/ask-questions/button-option.md): Boost Customer Interaction with the Ask Button Option Card. Provide quick options like "Save for Later," "Mix and Match" and "Order Now." Enhance the experience by adding media. Shop fast-sellers now!
- [List Option](/bot-flows/ask-questions/list-option.md): Explore a detailed array of up to 10 options on our website, designed to streamline your customer interactions consistently.
- [Address](/bot-flows/ask-questions/address.md): The Ask Address card is specifically created to help businesses efficiently collect their customers' addresses for shipping, mailing, or verifying locations.
- [Flow](/bot-flows/ask-questions/flow.md): Enhance user engagement with personalized flows using the Ask Flow feature in BizMagnets.
- [Keywords](/bot-flows/ask-questions/keywords.md): Now in WhatsApp, options are presented with a list of numbers and multiple associated keywords. Users can respond with either the number or any of the associated keywords for each option.
- [Location](/bot-flows/ask-questions/location.md): Utilize the Ask Location Card to Prompt Users for Their Location. Remember to request coordinates, not the address in text.
- [Current Location](/bot-flows/ask-questions/current-location.md): The Ask Current Location card in BizMagnets is an interactive message designed to prompt users to share their real-time location.
- [Number](/bot-flows/ask-questions/number.md): Discover the Power of "Ask Number" in BizMagnets Bots. This feature allows you to collect numeric input from users and store it in a designated variable.
- [Mail](/bot-flows/ask-questions/mail.md): Optimize User Engagement with the Ask Mail Card. Tailor your questions, manage response storage, and fine-tune validation settings. Leverage variables for personalized communication.
- [Date](/bot-flows/ask-questions/date.md): Master the Art of Requesting Dates with the Ask Date Card. Set validation settings for the time slot you need for a productive discussion.
- [Link](/bot-flows/ask-questions/link.md): Request Link from Your Customers Using the Ask Link Card. Set up Regex validation to ensure the input meets the specified URL criteria. Save the response in a variable for further use.
- [File](/bot-flows/ask-questions/file.md): Enhance User Engagement with the Ask File Card by Requesting Files from Customers
- [Logic](/bot-flows/logic.md): Boost Your Productivity with Our Logic Cards. Dive in and experience the difference!
- [Condition](/bot-flows/logic/condition.md): Learn how to use condition logic to split your chat flow. Set up the condition block with variables, operators, and values. Use AND or OR logic to add multiple conditions.
- [Delay](/bot-flows/logic/delay.md): Optimize Your Chat Flow with Delay Card Feature. Enhance your interactions by adding delays of minutes or hours, ensuring a smoother experience.
- [Variables](/bot-flows/logic/variables.md): Explore the concept of Variables and how to set them up with our variable block. Choose from six different formats and easily assign values to your variables.
- [Switch](/bot-flows/logic/switch.md): Discover how to enhance user interactions using the BizMagnets Switch Card through a Customer Support Chat-bot. Efficiently and effectively guide customers to resolve their issues.
- [Jump To](/bot-flows/logic/jump-to.md): Easily connect blocks within the same flow or between different flows within same bot or between different bots by using the Jump To feature. Follow the steps provided to make the most out of Jump To!
- [Replace Text](/bot-flows/logic/replace-text.md): The Replace Text Card feature in BizMagnets allows you to update or modify the content of a pre-existing message or card that was sent using a template or during a bot interaction.
- [Check Geofence](/bot-flows/logic/check-geofence.md): The Check Geofence Card is an interactive message element that verifies whether a user's location falls within a predefined geographic boundary.
- [Date Validation AI](/bot-flows/logic/date-validation-ai.md): Data Validation AI refers to artificial intelligence systems designed to automatically check, verify, and ensure the accuracy, consistency, and compliance of data.
- [Integrations](/bot-flows/integrations.md): Connect your business everywhere. BizMagnets integrates with popular apps.  Use this feature to connect with your backend and other APIs.
- [Connect Your System with the WhatsApp Chat Bot Using API](/bot-flows/integrations/connect-your-system-with-the-whatsapp-chat-bot-using-api.md): Learn how to seamlessly integrate external APIs using the API Call feature. Configure HTTP methods, URLs, headers, authentication, and more with detailed instructions.
- [Send Your WhatsApp Data to Zoho CRM Using Chatbot](/bot-flows/integrations/send-your-whatsapp-data-to-zoho-crm-using-chatbot.md): Experience seamless integration with Zoho CRM (IN or COM) through the Zoho Connector. Utilize actions such as creating or updating leads, managing dynamic modules, and retrieving records.
- [Send Payment Links via WhatsApp Chatbot Using Razorpay Integration](/bot-flows/integrations/send-payment-links-via-whatsapp-chatbot-using-razorpay-integration.md): Enhance user experience by integrating Razorpay for seamless payment link creation in your chat flow. Follow our comprehensive guide to effortlessly connect with Razorpay and streamline transactions.
- [Connect WhatsApp and Google Sheets to Collect Responses](/bot-flows/integrations/connect-whatsapp-and-google-sheets-to-collect-responses.md): Easily manage customer data with our Google Sheets connector by integrating your chat flow.
- [Connect Shopify and WhatsApp to Collect Orders via Chatbot](/bot-flows/integrations/connect-shopify-and-whatsapp-to-collect-orders-via-chatbot.md): Easily integrate your Shopify store with WhatsApp using our comprehensive guide. Manage order tags, create new orders, and generate draft orders with step-by-step instructions.
- [Send your WhatsApp data to Sangam CRM using Chatbot](/bot-flows/integrations/send-your-whatsapp-data-to-sangam-crm-using-chatbot.md): Streamline your lead management process with Sangam CRM integration. Learn how to easily connect Sangam CRM and create leads for efficient customer relationship management.
- [Send your WhatsApp data to WooCommerce using Chatbot](/bot-flows/integrations/send-your-whatsapp-data-to-woocommerce-using-chatbot.md): Connect WooCommerce to your online store and enhance it with personalized details. Learn how to add Meta Data to improve order processing and create a tailored shopping experience for your customers.
- [Connect ChatGPT with WhatsApp in BizMagnets Chatbot](/bot-flows/integrations/connect-chatgpt-with-whatsapp-in-bizmagnets-chatbot.md): Elevate your conversational AI capabilities with the Open AI connector. Easily integrate and customize actions such as Create Completion and Chat Completion to craft a unique Open AI experience.
- [Send Your WhatsApp Data to Zoho Bigin Using Chatbot](/bot-flows/integrations/send-your-whatsapp-data-to-zoho-bigin-using-chatbot.md): Optimize your lead management by integrating Zoho Bigin. Easily connect Zoho Bigin to capture and transfer customer details seamlessly.
- [Zoom WhatsApp Integration - How to enable webinar registration on WhatsApp](/bot-flows/integrations/zoom-whatsapp-integration-how-to-enable-webinar-registration-on-whatsapp.md): Unlock the full potential of your Zoom Pro account with BizMagnets' integrated connector.
- [Send Your WhatsApp Data to HubSpot Using Chatbot](/bot-flows/integrations/send-your-whatsapp-data-to-hubspot-using-chatbot.md): Effortlessly connect and optimize HubSpot CRM with our step-by-step guide. Seamlessly capture and transfer customer data into your HubSpot account to enhance your CRM capabilities.
- [Send Your WhatsApp Orders to ShipRocket Using Chatbot](/bot-flows/integrations/send-your-whatsapp-orders-to-shiprocket-using-chatbot.md): Automate your order fulfillment process with ShipRocket. Easily connect Shiprocket to your WhatsApp chatbot to sync customer details, create shipping orders instantly and manage deliveries seamlessly.
- [Send Payment Links via WhatsApp Chatbot Using Cashfree Integration](/bot-flows/integrations/send-payment-links-via-whatsapp-chatbot-using-cashfree-integration.md): Integrate Cashfree with your WhatsApp chatbot to streamline payments by automatically sending payment links during chats.
- [Send Payment Links via WhatsApp Chatbot with Telr Integration](/bot-flows/integrations/send-payment-links-via-whatsapp-chatbot-with-telr-integration.md): Integrate Telr into your WhatsApp chatbot to simplify payments by automatically sending payment links during conversations.
- [Catalogue](/bot-flows/catalogue.md): Catalogue feature in BizMagnets enables businesses to showcase their products or services directly within WhatsApp conversations.
- [Send Products](/bot-flows/catalogue/send-products.md): In BizMagnets the Send Products card feature enables businesses to share their product catalogues directly within a chat.
- [Actions](/bot-flows/actions.md): Boost Efficiency with BizMagnets Actions: Assign conversations, update fields automatically, and more.
- [Assign Conversation](/bot-flows/actions/assign-conversation.md): Enhance customer interactions with a personalized touch using our conversation assignment card. Assign conversations to users, teams, bots, or contact owners in your BizMagnets account.
- [Set Tag](/bot-flows/actions/set-tag.md): The Set Tag Card is a useful feature in your bot flow that allows you to tag user interactions or specific events within the conversation.
- [Remove Tag](/bot-flows/actions/remove-tag.md): The Remove Tag Card flow in BizMagnets is used to remove a specific label or tag assigned to a message or conversation in the API system.
- [Update Chat Status](/bot-flows/actions/update-chat-status.md): The Update Chat Status Card is a powerful feature that allows you to change the status of a chat based on certain conditions or actions within the bot flow.
- [Update Contact Fields](/bot-flows/actions/update-contact-fields.md): Streamline customer communication with BizMagnets contact field update feature. Choose to replace, add if empty, or append details seamlessly. Click to find out more!
- [Trigger Sequence](/bot-flows/actions/trigger-sequence.md): Trigger sequence is initiated based on specific events or conditions. This sequence helps automate responses and actions, ensuring that the bot operates efficiently and provides relevant interactions.
- [Add Notes](/bot-flows/actions/add-notes.md): The Notes Card is a useful feature that allows you to add internal notes or comments within your bot flow.
- [Ticketing](/bot-flows/ticketing.md): Ticketing in BizMagnets allows businesses to manage customer support issues or service requests through automated conversations on WhatsApp.
- [Tickets](/bot-flows/ticketing/tickets.md): The Tickets Card in BizMagnets is designed to facilitate the creation, tracking, and management of support or service tickets directly through WhatsApp.
- [Create Ticket](/bot-flows/ticketing/create-ticket.md): To Create a Ticket in BizMagnets, you can automate the process of logging customer service issues or requests directly through WhatsApp.
- [Ticket Media](/bot-flows/ticketing/ticket-media.md): Ticket media in BizMagnets refers to the media files (like images, videos, documents, etc.) that you can send or receive as part of a support ticket or customer interaction.
- [Get Tickets](/bot-flows/ticketing/get-tickets.md): In BizMagnets, the Get Ticket card likely refers to a specific action within the Bot Flows that retrieves a ticket based on a unique identifier (Ticket ID).
- [Appointments](/bot-flows/appointments.md): Businesses can create templates for appointment reminders, confirmations, and cancellations in BizMagnets.
- [Appointment Flow](/bot-flows/appointments/appointment-flow.md): The Appointment Flow Card in BizMagnets is designed to handle appointment scheduling, confirmations, reminders, and updates through an automated chat interaction.
- [Appointment Confirmation](/bot-flows/appointments/appointment-confirmation.md): The Appointment Confirmation Card in BizMagnets is designed to confirm a scheduled appointment with the customer.
- [Appointment Members](/bot-flows/appointments/appointment-members.md): Setting up members for the Appointment Card ensures that users can select from available team members, streamlining the appointment scheduling process.
- [Reschedule Flow](/bot-flows/appointments/reschedule-flow.md): The Appointment Reschedule Flow card allows users to conveniently modify existing appointments directly within a WhatsApp conversation, enhancing user experience and reducing manual effort.
- [Set Up Default Bot](/bot-flows/set-up-default-bot.md): Ready to publish your bot? Learn how to make it the default bot by navigating to the WhatsApp Channel in Settings. Follow these steps to assign the bot and ensure a smooth chat flow for your users.
- [Bot Management](/bot-flows/bot-management.md): Easily manage the cards in your bot flow with straightforward steps to copy, edit, and delete them.
- [FAQs](/bot-flows/faqs.md): Discover the secrets of Bot Management with our detailed FAQs. Learn how to effortlessly create, deploy, and optimize your chatbots.