> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/bot-flows/ticketing/get-tickets.md).

# Get Tickets

This action is part of a ticketing system integration within your WhatsApp automation, where users or bots can retrieve and interact with tickets.

<figure><img src="/files/8heMX866x7dAwOIRxhM2" alt=""><figcaption></figcaption></figure>

## Steps to Prepare Get Ticket&#x20;

1. From the list of available cards, choose the **'Get Tickets'** card.&#x20;
2. Enter the **'Ticket ID'.**

<figure><img src="/files/pp3q4nDJjGL9YwoNmr2Z" alt=""><figcaption></figcaption></figure>

3. Next, create or select variables to save response.&#x20;