> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/bot-flows/ticketing/get-tickets.md).

# Get Tickets

In BizMagnets, the Get Ticket card likely refers to a specific action within the Bot Flows that retrieves a ticket based on a unique identifier (Ticket ID).

This action is part of a ticketing system integration within your WhatsApp automation, where users or bots can retrieve and interact with tickets.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2Fuddc6M6fS4NjLFBE8ppc%2FScreenshot%202025-09-19%20162252.png?alt=media&amp;token=69ebaf76-4f7a-4fdc-b5ec-881355e50221" alt=""><figcaption></figcaption></figure>

## Steps to Prepare Get Ticket&#x20;

1. From the list of available cards, choose the **'Get Tickets'** card.&#x20;
2. Enter the **'Ticket ID'.**

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2Fr05YzaClWKMDPFeMh5Jx%2FScreenshot%202025-05-05%20164203.png?alt=media&amp;token=04d219d3-5e42-4061-a4af-8d17f53d2ad5" alt=""><figcaption></figcaption></figure>

3. Next, create or select variables to save response.&#x20;