# Get Tickets

This action is part of a ticketing system integration within your WhatsApp automation, where users or bots can retrieve and interact with tickets.

<figure><img src="/files/8heMX866x7dAwOIRxhM2" alt=""><figcaption></figcaption></figure>

## Steps to Prepare Get Ticket&#x20;

1. From the list of available cards, choose the **'Get Tickets'** card.&#x20;
2. Enter the **'Ticket ID'.**

<figure><img src="/files/pp3q4nDJjGL9YwoNmr2Z" alt=""><figcaption></figcaption></figure>

3. Next, create or select variables to save response.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bizmagnets.ai/bot-flows/ticketing/get-tickets.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.