> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/conversation.md).

# Conversation

- [Initiate Conversation](https://docs.bizmagnets.ai/conversation/initiate-conversation.md): Initiate Conversation BizMagnets allows businesses to start a chat with users outside the 24-hour window, enabling proactive engagement for notifications, alerts, or support.
- [Inbox](https://docs.bizmagnets.ai/conversation/inbox.md): The Inbox in BizMagnets is a feature designed to help businesses manage and streamline their conversations.
- [Support Inbox](https://docs.bizmagnets.ai/conversation/support-inbox.md): The Support Inbox in BizMagnets is a feature designed to help businesses manage customer support interactions efficiently.
- [Contact Information & Attributes Panel](https://docs.bizmagnets.ai/conversation/contact-information-and-attributes-panel.md): The Contact Information & Attributes panel offers a quick way to manage essential details and custom data associated with contact directly from the chat interface in the Sales Inbox and Support Inbox.
- [Bulk WhatsApp Opt-In](https://docs.bizmagnets.ai/conversation/bulk-whatsapp-opt-in.md): The Bulk WhatsApp Opt-In feature in BizMagnets’ Sales and Support Inbox allows you to collect consent from multiple users at once, enabling seamless and compliant communication via WhatsApp.
- [FAQs](https://docs.bizmagnets.ai/conversation/faqs.md): Frequently Asked Questions (FAQs) address common concerns and help you understand how to leverage the conversation feature in BizMagnets for effective customer communication and team collaboration.