# Bulk WhatsApp Opt-In
## Update Opt-In Settings
Follow these simple steps to update the bulk WhatsApp opt-in settings in the Sales and Support Inbox:
1. Navigate to the **Sales** or **Support Inbox**.
2. Click on the three-dot menu icon and select **'WhatsApp Opt-in'**.
3. Select the desired contacts from the contact list.
4. Click the WhatsApp icon. A confirmation prompt will appear.
4. Confirm the action to opt-in the selected contacts for WhatsApp messaging. This updates their contact settings accordingly.
## Key Capabilities
* **Select Multiple Contacts**: Choose multiple users from your inbox or import a contact list.
* **Send Opt-In Request**: Trigger a WhatsApp message asking for user consent with a single click.
* **Track Opt-In Status**: Monitor who has accepted or declined directly within the inbox view.
* **Compliant Communication**: Ensure you only message users who have explicitly opted in, aligning with WhatsApp’s business policy.
## Benefits:
* Save time by managing opt-ins at scale
* Improve response rates through proactive engagement
* Stay compliant while building a permission-based contact list
This feature is ideal for onboarding new leads, reactivating cold contacts, or preparing for broadcast campaigns.
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