> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/conversation/bulk-whatsapp-opt-in.md).

# Bulk WhatsApp Opt-In

## Update Opt-In Settings

Follow these simple steps to update the bulk WhatsApp opt-in settings in the Sales and Support Inbox:

1. Navigate to the **Sales** or **Support Inbox**.
2. Click on the three-dot menu icon and select **'WhatsApp Opt-in'**. 

<figure><img src="/files/NkZ16GEy2cVckgW4R8nt" alt=""><figcaption></figcaption></figure>

3. Select the desired contacts from the contact list.&#x20;
4. Click the WhatsApp icon. A confirmation prompt will appear.

<figure><img src="/files/Aytu0DUeZIR519ZjhjDR" alt=""><figcaption></figcaption></figure>

4. Confirm the action to opt-in the selected contacts for WhatsApp messaging. This updates their contact settings accordingly.

## Key Capabilities

* **Select Multiple Contacts**: Choose multiple users from your inbox or import a contact list.
* **Send Opt-In Request**: Trigger a WhatsApp message asking for user consent with a single click.
* **Track Opt-In Status**: Monitor who has accepted or declined directly within the inbox view.
* **Compliant Communication**: Ensure you only message users who have explicitly opted in, aligning with WhatsApp’s business policy.

## Benefits:

* Save time by managing opt-ins at scale
* Improve response rates through proactive engagement
* Stay compliant while building a permission-based contact list

This feature is ideal for onboarding new leads, reactivating cold contacts, or preparing for broadcast campaigns.