Add Geofence

Adding a Geofence in the context of Field Force Tracking using WhatsApp API refers to creating a virtual boundary around a specific geographical area.

Once an agent or field worker enters or exits this predefined area, the system can trigger automated actions or alerts. Geofencing can be used to enhance operations, monitor field agents, and improve customer service.

What is Geofencing?

Geofencing is a technology that uses GPS, RFID, or Wi-Fi to define a geographical boundary. When an entity, such as a mobile device or field agent, enters or exits this boundary, it can trigger actions like notifications or updates.

Key Components

Map View / Satellite View

The map shows a specific region, and you can zoom in or out to select the area where you want to define a geofence.

The Satellite View provides a detailed, aerial perspective of the geographical area, allowing for a more precise and real-world representation of locations when setting up geofences.

My Sites

On the left side, there is a list of previously added sites. You can view, edit, or delete these sites. These sites represent locations that you’ve set geofences for.

Draw Geofence Panel

You have two options for defining your geofence:

Places: You can search for a specific location (e.g., "Chennai") and set a radius around it, which will be the boundary of your geofence. You can specify the radius in meters (e.g., 100 meters).

Coordinates: Alternatively, you can enter the exact coordinates (latitude and longitude) to set a more precise geofence.

Create Option: After defining the geofence (either by selecting a place or using coordinates), you can click Create to establish the geofence. This action will save the geofence, which can later be used to monitor field agents entering or exiting the defined area.

Benefits of This Geofence Feature:

• Location-Based Tracking: Helps businesses monitor when agents enter or leave specific areas, such as customer locations or service zones.

• Automation: Triggers automated actions or alerts when field agents cross a geofence boundary (e.g., notifications to managers or customers).

• Customizable: You can choose different places or coordinates for accurate and flexible geofencing based on your operational needs.

Adding a geofence allows businesses to create automated, location-based actions that improve efficiency, accountability, and customer satisfaction. By integrating geofencing with BizMagnets, businesses can enhance real-time communication with field agents and customers, providing seamless service delivery and operational optimization.