# Create WhatsApp Forms in BizMagnets

Setting up Forms in BizMagnets streamlines communication and automates routine tasks to match your business needs. You can build a WhatsApp Form from scratch or customize one of our ready-to-use templates to get started quickly.

## Build From Scratch 

1. From your BizMagnets dashboard, navigate to **'Engagement Hub'** and select '**Forms'** in the left-hand menu and click on **'+ New Flow'**.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2F2qP2AABpO51JuhvLgdVk%2FScreenshot%202025-05-23%20165854.png?alt=media&#x26;token=8bf40972-9572-47b7-bfea-285263421439" alt=""><figcaption></figcaption></figure>

2. Enter **'Title'** for the flow.&#x20;
3. Select the '**Build From Scratch'** option to open the Form Builder and start creating your custom WhatsApp Forms.

{% tabs %}
{% tab title="Text Flow Components" %}

<table><thead><tr><th width="145">Component</th><th width="410"> Description</th><th>Character Limit</th></tr></thead><tbody><tr><td>Large Heading</td><td>Use this as a Heading for the Title on the Screen.</td><td>80</td></tr><tr><td>Small Heading</td><td>Use this as a Sub - heading for the Screen if needed. </td><td>80</td></tr><tr><td>Caption</td><td>Use this to add a disclaimer or similar content.</td><td>4096</td></tr><tr><td>Body</td><td>Use this to send a long message to your customers for introduction or any guidelines.</td><td>4096</td></tr></tbody></table>
{% endtab %}

{% tab title="Text Answer Flow Components " %}

<table><thead><tr><th width="158">Component </th><th>Description</th></tr></thead><tbody><tr><td>Text</td><td>Use this to allow your customers to share their opinion on the question. This is a short answer text box.</td></tr><tr><td>Password</td><td>Use this to allow your customers to authenticate their identity using one-time, alphanumeric codes.</td></tr><tr><td>Email</td><td>Use this to get the email of your customer.</td></tr><tr><td>Phone</td><td>Use this to get the phone number of your customer.</td></tr><tr><td>Number</td><td>Use this to get any numerical input from your customers.</td></tr><tr><td>Paragraph</td><td>Use this to allow your customers to share their opinion on the question. This is a short answer text box.</td></tr><tr><td>Date Picker</td><td>Allow customers to choose the date instead of typing it.</td></tr></tbody></table>
{% endtab %}

{% tab title="Media Flow Components " %}

<table><thead><tr><th width="193">Component </th><th>Description</th></tr></thead><tbody><tr><td>Single - Choice</td><td>Use this to allow customers to choose one option from various option provided.</td></tr><tr><td>Multi - Choice</td><td>Use this to allow customers to choose more than one option from various option provided.</td></tr><tr><td>Dropdown</td><td>Use this to allow customers to choose one option from various option provided.</td></tr><tr><td>Opt - in</td><td>Use this to get the permission from individuals to receive marketing communications</td></tr></tbody></table>
{% endtab %}

{% tab title="Selection Media Components" %}

<table><thead><tr><th width="143">Component</th><th>Description</th></tr></thead><tbody><tr><td>Media</td><td><p></p><p>Make your WhatsApp Flow more appealing by adding an image of 300KB.</p></td></tr></tbody></table>
{% endtab %}
{% endtabs %}

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FiLsNENjTgdHSU5wSc6SH%2FScreenshot%202025-09-12%20145437.png?alt=media&#x26;token=6170e3e4-00ee-412d-bc66-c498882752b0" alt=""><figcaption></figcaption></figure>

4. Add **'Footer Button'.**
5. After adding the necessary components to your WhatsApp Forms, click the **'Create'.**&#x20;

### **WhatsApp Forms Logs**

To view customer responses for your published WhatsApp Forms, click on **'Logs'**. This section displays all interactions submitted by users, helping you track engagement and gather insights.

Alternatively, you can click on the three dots icon and select **'Logs'** from the dropdown menu to view all customer responses and interaction details.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FS305QXJ0PFLI1bcrmbIP%2FScreenshot%202025-09-12%20145713.png?alt=media&#x26;token=1e9d9733-784a-4c19-9f9f-8413d7562562" alt=""><figcaption></figcaption></figure>