Supported Media Types

The BizMagnets supports a wide range of media types, including audio, images, video, documents, and stickers, each designed to enhance communication.

Be sure to adhere to the specific file format and size limits defined in the WhatsApp documentation to ensure optimal delivery and performance.

Audio

High-quality audio files can be shared seamlessly to deliver voice messages and sound clips. They ensure clear sound quality for a richer auditory experience during conversations.

Audio Type
Extension
MIME Type
Max Size

AAC

.aac

audio/aac

16 MB

AMR

.amr

audio/amr

16 MB

MP3

.mp3

audio/mpeg

16 MB

MP4 Audio

.m4a

audio/mp4

16 MB

OGG Audio

.ogg

audio/ogg (OPUS codecs only; base audio/ogg not supported.)

16 MB

Image

Images in formats like JPEG and PNG allow for vibrant and detailed visual content to be exchanged. These formats are optimized for fast delivery and high resolution across various devices. Images must be 8-bit, RGB or RGBA.

Image Type
Extension
MIME Type
Max Size

JPEG

.jpeg

image/jpeg

5 MB

PNG

.png

image/png

5 MB

Video

Video formats enable dynamic, multimedia storytelling and engaging visual communication. Only H.264 video codec and AAC audio codec supported. Single audio stream or no audio stream only.

Video Type
Extension
MIME Type
Max Size

3GPP

.3gp

video/3gpp

16 MB

MP4 Video

.mp4

video/mp4

16 MB

Document

Documents including PDFs, DOCs, and XLS files facilitate the secure sharing of reports, invoices, and other files. They are ideal for transmitting detailed information that requires a structured format.

Document Type
Extension
MIME Type
Max Size

Text

.txt

text/plain

100 MB

Microsoft Excel

.xls

application/vnd.ms-excel

100 MB

Microsoft Excel

.xlsx

application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

100 MB

Microsoft Word

.doc

application/msword

100 MB

Microsoft Word

.docx

application/vnd.openxmlformats-officedocument.wordprocessingml.document

100 MB

Microsoft PowerPoint

.ppt

application/vnd.ms-powerpoint

100 MB

Microsoft PowerPoint

.pptx

application/vnd.openxmlformats-officedocument.presentationml.presentation

100 MB

PDF

.pdf

application/pdf

100 MB

Sticker

Stickers add a fun and expressive visual element to chats, enhancing the messaging experience. They provide a lightweight, creative way to communicate emotions and ideas effectively. WebP images can only be sent in sticker messages

Sticker Type
Extension
MIME Type
Max Size

Animated sticker

.webp

image/webp

500 KB

Static sticker

.webp

image/webp

100 KB

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