Supported Media Types

The BizMagnets supports a wide range of media types, including audio, images, video, documents, and stickers, each designed to enhance communication.

Be sure to adhere to the specific file format and size limits defined in the WhatsApp documentation to ensure optimal delivery and performance.

Audio

High-quality audio files can be shared seamlessly to deliver voice messages and sound clips. They ensure clear sound quality for a richer auditory experience during conversations.

Audio Type	Extension	MIME Type	Max Size
AAC	.aac	audio/aac	16 MB
AMR	.amr	audio/amr	16 MB
MP3	.mp3	audio/mpeg	16 MB
MP4 Audio	.m4a	audio/mp4	16 MB
OGG Audio	.ogg	audio/ogg (OPUS codecs only; base audio/ogg not supported.)	16 MB

Image

Images in formats like JPEG and PNG allow for vibrant and detailed visual content to be exchanged. These formats are optimized for fast delivery and high resolution across various devices. Images must be 8-bit, RGB or RGBA.

Image Type	Extension	MIME Type	Max Size
JPEG	.jpeg	image/jpeg	5 MB
PNG	.png	image/png	5 MB

Video

Video formats enable dynamic, multimedia storytelling and engaging visual communication. Only H.264 video codec and AAC audio codec supported. Single audio stream or no audio stream only.

Video Type	Extension	MIME Type	Max Size
3GPP	.3gp	video/3gpp	16 MB
MP4 Video	.mp4	video/mp4	16 MB

Document

Documents including PDFs, DOCs, and XLS files facilitate the secure sharing of reports, invoices, and other files. They are ideal for transmitting detailed information that requires a structured format.

Document Type	Extension	MIME Type	Max Size
Text	.txt	text/plain	100 MB
Microsoft Excel	.xls	application/vnd.ms-excel	100 MB
Microsoft Excel	.xlsx	application/vnd.openxmlformats-officedocument.spreadsheetml.sheet	100 MB
Microsoft Word	.doc	application/msword	100 MB
Microsoft Word	.docx	application/vnd.openxmlformats-officedocument.wordprocessingml.document	100 MB
Microsoft PowerPoint	.ppt	application/vnd.ms-powerpoint	100 MB
Microsoft PowerPoint	.pptx	application/vnd.openxmlformats-officedocument.presentationml.presentation	100 MB
PDF	.pdf	application/pdf	100 MB

Sticker

Stickers add a fun and expressive visual element to chats, enhancing the messaging experience. They provide a lightweight, creative way to communicate emotions and ideas effectively. WebP images can only be sent in sticker messages

Sticker Type	Extension	MIME Type	Max Size
Animated sticker	.webp	image/webp	500 KB
Static sticker	.webp	image/webp	100 KB