BizMagnets WhatsApp Flows
Experience the power of WhatsApp Flows with BizMagnets—designed to transform customer interactions into smooth, guided journeys.
Last updated
Experience the power of WhatsApp Flows with BizMagnets—designed to transform customer interactions into smooth, guided journeys.
Last updated
Boost engagement, reduce friction, and drive better business outcomes through conversational workflows.
Flows in BizMagnets enable you to design focused, step-by-step interactions directly within WhatsApp, making it easier for your customers to complete actions without ever leaving the chat.
With WhatsApp Flows, you can:
Guide users through appointment rescheduling, data collection, or service requests with ease.
Build structured workflows that take users through multiple steps—perfect for lead qualification, order booking, and support queries.
BizMagnets Flows give your business the tools to deliver a seamless, interactive experience—allowing customers to get things done instantly, without toggling between apps or websites.
WhatsApp Flows in BizMagnets are a game-changing feature that enables businesses to build and deploy task-driven workflows directly within WhatsApp. This powerful tool enhances how businesses interact with customers by turning static chats into dynamic, action-oriented experiences.
Design Tailored Customer Journeys Create and customize unique conversational workflows that guide users through key actions—seamlessly integrated with your bots and automation logic for a complete end-to-end experience.
Deliver Richer User Interactions Flows simplify user tasks such as bookings, registrations, or feedback collection—all within WhatsApp—minimizing friction and reducing drop-offs compared to external forms or websites.
Improve Business Results By streamlining interactions and boosting task completion rates, Flows help drive better engagement, conversions, and operational efficiency.
Flows are ideal for structured, form-like scenarios. You can use them to enable:
Lead capture
Appointment booking or rescheduling
Customer registration, sign-up, or login
Feedback collection and support requests
BizMagnets will continue expanding Flow capabilities, unlocking even more powerful use cases for sales, support, and automation—right inside WhatsApp.
In BizMagnets, Flows are launched through a Call to Action (CTA) embedded within a message. These Flows guide users through structured, multi-step interactions designed to complete specific tasks inside WhatsApp.
A Flow in BizMagnets consists of:
Screens Users enter the Flow by tapping the CTA. They’re then guided through one or more screens until the process is completed—ideal for actions like form submissions, bookings, or data collection.
Layouts Layouts define how each screen is visually structured, ensuring a clean and intuitive user experience.
Components Each screen can include a mix of components to display and collect information:
Text, Images, and Links for informative content
Input Fields like Text Inputs, Dropdowns, Checkboxes, Radio Buttons, Opt-in toggles, and Date Pickers for user data
Flows can be sent as part of Business-Initiated Messages or included in standard chatbot conversations, giving you flexibility in when and how you engage customers.