BizMagnets Docs
API DocsStatusVisit our websiteRaise Ticket
  • Welcome to BizMagnets
  • SET-UP BIZMAGNETS ACCOUNT
    • Create an account in BizMagnets
    • Requirements to get started with your own number
    • Activate WhatsApp Business API on your own number
    • Migration
  • WHATSAPP CHANNEL
    • Creating WhatsApp Channel
    • Meta Business Verification
    • Required Documents for Facebook Business Verification
    • Drive traffic to your WhatsApp number using Quick Links
    • Display Name
      • Display Name Rejection and Appeal
    • How to change your Display Name
    • Facebook Business Verification Grayed Out, Not Visible or Disabled
    • Messaging Limits & Quality Ratings
    • WhatsApp Business API Errors
    • Business Phone Numbers
    • Support with Meta
    • WhatsApp Chat Widget
    • Supported Media Types
    • Unsupported Messages
    • FAQs
  • BLUE TICK VERIFICATION
    • WhatsApp Blue Tick Verification
    • How to Apply for Blue Tick Verification?
    • What if Your Application Gets Rejected?
    • FAQs
  • Conversation
    • Initiate Conversation
    • Sales Inbox
  • Support Inbox
  • Contact Information & Attributes Panel
  • Bulk WhatsApp Opt-In
  • FAQs
  • Contacts
    • Add Contact
    • Export Contacts
    • Contact Deletion
    • Contact Management
    • Opt-in Management
    • Community
      • New Community
      • Existing Community
    • Companies
  • TEMPLATE
    • BizMagnets Template Messages
    • Template Categories
    • Create and Edit Template
    • Carousel Marketing Templates
    • Product Marketing Templates
    • Coupon Marketing Template
    • Limited Time Offer Templates
    • Order Details Template
    • Authentication Template
    • FAQs
  • BOT FLOWS
    • Things to Know Before Building Your First Bot
    • BizMagnets Chatbot
    • Chatbot Flows and Analytics
    • Creating Flow in BizMagnets
    • Send Card
      • Text
      • Media
      • Template
      • CTA URL
      • Flow
      • Location
      • Payments
      • Voice
    • Ask Questions
      • Text
      • Button Option
      • List Option
      • Address
      • Flow
      • Keywords
      • Location
      • Current Location
      • Number
      • Mail
      • Date
      • Link
      • File
    • Logic
      • Condition
      • Delay
      • Variables
      • Switch
      • Jump To
      • Replace Text
      • Check Geofence
    • Integrations
      • Connect Your System with the WhatsApp Chat Bot Using API
      • Send Your WhatsApp Data to Zoho CRM Using Chatbot
      • Send Payment Links via WhatsApp Chatbot Using Razorpay Integration
      • Connect WhatsApp and Google Sheets to Collect Responses
      • Connect Shopify and WhatsApp to Collect Orders via Chatbot
      • Send your WhatsApp data to Sangam CRM using Chatbot
      • Send your WhatsApp data to WooCommerce using Chatbot
      • Connect ChatGPT with WhatsApp in BizMagnets Chatbot
      • Send Your WhatsApp Data to Zoho Bigin Using Chatbot
      • Send Your WhatsApp Data to HubSpot Using Chatbot
      • Send Your WhatsApp Orders to ShipRocket Using Chatbot
      • Send Payment Links via WhatsApp Chatbot Using Cashfree Integration
      • Send Payment Links via WhatsApp Chatbot with Telr Integration
    • Catalogue
      • Send Products
    • Actions
      • Assign Conversation
      • Set Tag
      • Remove Tag
      • Update Chat Status
      • Update Contact Fields
      • Trigger Sequence
      • Add Notes
    • Ticketing
      • Tickets
      • Create Ticket
      • Ticket Media
      • Get Tickets
    • Appointments
      • Appointment Flow
      • Appointment Confirmation
      • Set Members
      • Reschedule Flow
    • Set Up Default Bot
    • Bot Management
    • FAQs
  • CAMPAIGN
    • BizMagnets Campaign
    • Campaign set up
    • Check and Test the Campaign
    • Campaign Analytics and Report
    • FAQs
  • WHATSAPP DRIP CAMPAIGN
    • Understanding Drip Marketing
    • Basics of Drip Campaign
    • Create New Drip Campaign
    • Drip Campaign Message Management
    • Campaign Management Options
    • Drip Campaign Analytics
    • FAQs
  • CTWA
    • CTWA in BizMagnets
    • Create your Ad Campaign
    • FAQs
  • FLOWS
    • BizMagnets WhatsApp Flows
  • Create WhatsApp Flows in BizMagnets
  • INTEGRATION
    • E-commerce Platforms
      • Shopify
        • Workflows for Shopify
      • WooCommerce
        • Workflows for WooCommerce
      • WooCommerce Cart Abandonment Recovery
    • Shipping and Logistics
      • ShipRocket
        • ShipRocket Workflows
    • Payment Gateways
      • Razorpay
        • Razorpay Workflows
      • Cashfree
        • Workflows for Cashfree
      • Stripe
        • Stripe Workflows
      • Telr
    • Marketing and Engagement Platforms
      • Facebook Leads
        • Send Automated WhatsApp Messages to Facebook Leads
      • WebEngage
    • Additional Integrations
      • Zoho Books
        • Zoho Books Notifications
        • Workflow for Zoho Books
      • Generic Webhooks
        • Generic Webhook Workflows
        • Connect Wix Using Generic Webhook
        • Connect Zoho Desk Using Generic Webhook
        • Connect Your Google Form Using Generic Webhook
        • Connect Contact Form 7 Using Generic Webhook
      • Calendly
        • Workflows for Calendly
      • Pabbly
    • FAQs
  • APPOINTMENTS
    • BizMagnets Appointment
    • Appointment Booking
    • Appointment Template Configuration
    • FAQs
  • TICKETING
    • BizMagnets Ticketing
    • Ticket Fields
    • SLA Policies
    • Configuration
    • FAQs
  • Field Force Tracking
    • Field Force Tracking in BizMagnets
    • Add Geofence
    • Geofence Report
  • PRICING
    • Conversation Pricing
    • Message Credits
    • Billing & Subscriptions
  • COMMERCE
    • Facebook Catalogue
    • Orders
    • Payments
      • Sending Payment Links
      • Tracking Payments
      • FAQs
  • WHATSAPP OTP
    • WhatsApp OTP Configuration
    • OTP Authentication
  • API DOCUMENTS
    • Authentication
    • Channel
    • Untitled
    • API Docs
  • ADDITIONAL DETAILS
    • Members
      • Teams
      • Roles
      • FAQs
    • Exploring Message Delivery Challenges on WhatsApp
    • New Per-user Messaging Limits on WhatsApp
    • Automations
      • Chat Inbox Assignment
      • Chat Inbox Configuration
    • Quick Replies
    • Tags
    • API Keys
    • Biz Catalogues
    • Custom Fields
    • Frequently Asked Questions
  • ANALYTICS
    • Dashboard
    • Conversation Report
    • View Insights
    • Failed Messages
  • Group 1
    • Knowledge Base
Powered by GitBook
On this page
  • Overview
  • Understanding WhatsApp Flows
  • WhatsApp Flows empower BizMagnets users to:
  • Using Flows in BizMagnets
  • Flow Configuration and Usage
  1. FLOWS

BizMagnets WhatsApp Flows

Experience the power of WhatsApp Flows with BizMagnets—designed to transform customer interactions into smooth, guided journeys.

PreviousFAQsNextCreate WhatsApp Flows in BizMagnets

Last updated 12 days ago

Boost engagement, reduce friction, and drive better business outcomes through conversational workflows.

Overview

Flows in BizMagnets enable you to design focused, step-by-step interactions directly within WhatsApp, making it easier for your customers to complete actions without ever leaving the chat.

With WhatsApp Flows, you can:

  • Guide users through appointment rescheduling, data collection, or service requests with ease.

  • Build structured workflows that take users through multiple steps—perfect for lead qualification, order booking, and support queries.

BizMagnets Flows give your business the tools to deliver a seamless, interactive experience—allowing customers to get things done instantly, without toggling between apps or websites.

Understanding WhatsApp Flows

WhatsApp Flows in BizMagnets are a game-changing feature that enables businesses to build and deploy task-driven workflows directly within WhatsApp. This powerful tool enhances how businesses interact with customers by turning static chats into dynamic, action-oriented experiences.

WhatsApp Flows empower BizMagnets users to:

  • Design Tailored Customer Journeys Create and customize unique conversational workflows that guide users through key actions—seamlessly integrated with your bots and automation logic for a complete end-to-end experience.

  • Deliver Richer User Interactions Flows simplify user tasks such as bookings, registrations, or feedback collection—all within WhatsApp—minimizing friction and reducing drop-offs compared to external forms or websites.

  • Improve Business Results By streamlining interactions and boosting task completion rates, Flows help drive better engagement, conversions, and operational efficiency.

Using Flows in BizMagnets

Flows are ideal for structured, form-like scenarios. You can use them to enable:

  • Lead capture

  • Appointment booking or rescheduling

  • Customer registration, sign-up, or login

  • Feedback collection and support requests

BizMagnets will continue expanding Flow capabilities, unlocking even more powerful use cases for sales, support, and automation—right inside WhatsApp.

Flow Configuration and Usage

In BizMagnets, Flows are launched through a Call to Action (CTA) embedded within a message. These Flows guide users through structured, multi-step interactions designed to complete specific tasks inside WhatsApp.

A Flow in BizMagnets consists of:

  • Screens Users enter the Flow by tapping the CTA. They’re then guided through one or more screens until the process is completed—ideal for actions like form submissions, bookings, or data collection.

  • Layouts Layouts define how each screen is visually structured, ensuring a clean and intuitive user experience.

  • Components Each screen can include a mix of components to display and collect information:

    • Text, Images, and Links for informative content

    • Input Fields like Text Inputs, Dropdowns, Checkboxes, Radio Buttons, Opt-in toggles, and Date Pickers for user data

Flows can be sent as part of Business-Initiated Messages or included in standard chatbot conversations, giving you flexibility in when and how you engage customers.