WhatsApp OTP Configuration

WhatsApp OTP(One-Time Password) is a secure method used to verify a user's identity or authenticate a transaction via BizMagnets.

It is commonly used for login processes, account verification, or securing transactions. BizMagnets allows businesses to send OTPs directly to users’ WhatsApp numbers, making the process both secure and convenient.

Steps to Create WhatsApp OTP

1. WhatsApp requires you to use approved message templates for transactional messages like OTPs. Navigate to Templates and create a new template by selecting the Category as Authentication (OTP). Read about how to create an Authentication Template

1. Next, go to 'WhatsApp OTP' from the Settings in the left-side menu.

2. Click the '+' icon to create a new WhatsApp OTP. Enter a Name for the WhatsApp OTP. The OTP Range is a randomly generated 4-6 digit number. Set an expiration time for the OTP, typically 5-10 minutes, after which the OTP becomes invalid. Define the number of attempts allowed for the OTP to be validated.

1. Use the pre-approved template to send the OTP through BizMagnets, and then click 'Create'.

Benefits of WhatsApp OTP:

• Secure: WhatsApp’s end-to-end encryption ensures the OTP is delivered securely.

• Convenient: Users receive OTPs directly in their WhatsApp, which they often check more frequently than SMS or email.

• Fast Delivery: WhatsApp messages are delivered quickly, ensuring prompt authentication.

• Global Reach: Ideal for businesses targeting international users, as WhatsApp has a global user base.

By using WhatsApp OTP through the API, businesses can enhance security and provide a better user experience for authentication processes.