Send Your WhatsApp Orders to ShipRocket Using Chatbot

Automate your order fulfillment process with ShipRocket. Easily connect Shiprocket to your WhatsApp chatbot to sync customer details, create shipping orders instantly and manage deliveries seamlessly.

Overview

Kickstart a seamless logistics journey by integrating Shiprocket with your system. This guide walks you through connecting Shiprocket, with a focus on the "Connect" action—enabling your store or chatbot to automatically pass customer details, shipping addresses, and product data to generate shipping labels, schedule pickups, and track deliveries in real time.

Setting Up Shiprocket Integration

1. To get started, navigate to the Integrations section and click on Shiprocket.

1. Once you select the Shiprocket Connector, you'll be prompted to either create a new connection or select an existing one.

2. If you're adding a new connection, enter the connection name, email and password then click on Create.

3. The newly created connection will appear under Select Existing Connection, ready to be used in your workflows for order creation and shipping automation.

Using Shiprocket to Create a Shipping Order

1. Once you click on 'Connect,' you'll be directed to select 'Create Order' or 'Get Order' action. Create Order is applicable only in order based flow.

1. Select Get Order and enter Order ID and select Save response in variable.

1. Click Save.

Once submitted, Shiprocket automatically generates a shipping order, schedules a pickup, and provides a tracking link—all of which can be shared with the customer via WhatsApp for real-time updates.