# FAQs

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<summary><strong>Can I send payment requests directly on WhatsApp?</strong></summary>

Yes! Simply go to **Contacts**, select a contact, click **Send Payment Request**, enter the amount and reason, and send the request. The customer will receive a payment link on WhatsApp.

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<summary><strong>How can I track the status of a payment?</strong></summary>

You can track payments under **Payments** in **Commerce**. Each payment link shows its status, and you can refresh it or cancel the link if needed.

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<summary><strong>What payment providers are supported on BizMagnets?</strong></summary>

BizMagnets supports a variety of payment providers, including WhatsApp Pay, Razorpay, PayU, UPI VA ID, Cashfree, Stripe, and Telr. This allows businesses to integrate with their preferred payment gateway for seamless transactions.

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<summary><strong>Can I automate payment notifications and reminders?</strong> </summary>

Yes. BizMagnets allows you to use workflows to automate sending notifications related to payments. For example, you can set up a workflow to send a payment link after an order is confirmed or a reminder for a payment that is due or overdue.

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<summary><strong>Are there additional costs besides the subscription fee?</strong> </summary>

Yes, the subscription plans typically include a base fee plus additional charges for WhatsApp conversations. The total cost can depend on factors like message volume and the specific features included in your plan.

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<summary><strong>Can I integrate BizMagnets' payment features with my e-commerce platform?</strong> </summary>

Yes, BizMagnets offers integrations with popular e-commerce platforms like Shopify and WooCommerce. You can set up workflows to send automated payment notifications and manage order statuses through these integrations.

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<summary><strong>How can I get help if I encounter an issue with payment integration?</strong> </summary>

If you have issues with payment integration or workflows, you can check the logs in your BizMagnets dashboard for error explanations. If the problem persists, the documentation recommends contacting BizMagnets support for assistance.

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