# Appointment Booking
BizMagnets simplifies appointment booking by leveraging the WhatsApp Business API to provide a seamless and user-friendly experience.
## Set up a Calendar in the **Appointment**
1. Navigate to **'Service Automation'** and select **'Appointments'** section and go to '**Appointments'** from the dropdown menu.
2. Click on **Get Started** under the Set up My Calendar.
3. To add availability, define your **Available Dates** for appointments. You can either customize the date range or specify the number of days into the future for appointments.
4. Select the available days for appointment (e.g., Monday - Friday, All days). Optionally, select holidays from the holiday list.
5. Add time slots for appointments from the **Available Hours**. Set the frequency of available time slots for invitees and optionally include buffer time between appointments.
6. **Configure reminder** settings to send templates before the appointment starts.
7. Set up **engaging templates** for reminders to help keep customers on schedule.
8. Click **Create**.
This setup simplifies scheduling, reduces back-and-forth communication, and automates reminders for better customer experience.
## **Scheduled Appointment**
You can view the Scheduled Appointment that has been booked and assigned a specific date and time for a meeting or service. It ensures that the service provider and the customer are aligned on the details, minimizing conflicts and improving efficiency.
Appointment details include the name of the appointment, the date and time it was booked, the scheduled date and time slot, contact details and status.
Scheduled appointments help streamline operations, avoid overlaps, and ensure timely delivery of services. They also improve customer satisfaction by providing a structured and reliable booking system.
## **Holiday List**
The Holiday List in the Appointments module allows businesses to define specific dates as holidays, ensuring appointments are not scheduled on those days. This feature helps streamline booking operations and avoid conflicts during non-working days.
### Creating Holiday Lists
1. Navigate to the **Holiday Lists** section and click on **+ Create Holiday List**.
2. Provide the details for **List Name**, **List Description**, and the **Holiday List** with the holiday's name and date.
3. Click **Create**.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.bizmagnets.ai/appointments/appointment-booking.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.