> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/bot-flows/appointments/reschedule-flow.md).

# Reschedule Flow

## Overview

It simplifies the process of managing appointments while ensuring efficient communication with customers.

<figure><img src="/files/VSwJn5HqAXw7OkkBeCI7" alt=""><figcaption></figcaption></figure>

Enter the body message and button text for the flow card. &#x20;

### Members

Select either Static members or Dynamic member.&#x20;

**Static member:** A member is manually assigned.

**Dynamic member:** Amember assigned based on conditions.&#x20;

<figure><img src="/files/nnZdGwMmL8y2W0Sz1AQw" alt=""><figcaption></figcaption></figure>

### Advanced Settings <a href="#advanced-settings" id="advanced-settings"></a>

**Attempt:** Specify the number of times you would like to repeat the question to your customers if they provide an incorrect or unexpected response.

**Action on Invalid Response:** This setting determines what action to take when a customer provides an invalid response. You can choose to End the Flow or Skip the question.

**Validation Error Message:** This message is displayed to customers when they provide an invalid response. For example, if the customer doesn't respond with one of the given options, you might send a message like "Please choose from the above options" or "Select one of the listed options."

<figure><img src="/files/RPyWpkqOlGd1ioxDvEAj" alt=""><figcaption></figcaption></figure>

### Variables

This variable is an object that stores key appointment details, including:

* **Date**
* **From Time**
* **To Time**
* **Name** (of the person or service associated with the appointment)

These values can be dynamically used within the flow for processing, confirmation messages, or backend integrations.

<figure><img src="/files/I2lUB2BOP5xb6rMrgKxA" alt=""><figcaption></figcaption></figure>

Click **Save** after entering all the details.