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On this page
  • Order Pending Status
  • Order Processing Notifications
  • Order Completion Notifications
  • Order Cancellation Notifications
  • Refund Notifications
  • WhatsApp Note
  • Using WhatsApp Buttons for a Personalized Shopping Experience
  1. INTEGRATION
  2. E-commerce Platforms
  3. WooCommerce

Workflows for WooCommerce

Unlock the potential of workflows in WooCommerce with BizMagnets. Seamlessly automate notifications for Order Pending, Processing, and Cancellations to keep customers informed and satisfied.

PreviousWooCommerceNextWooCommerce Cart Abandonment Recovery

Last updated 6 months ago

In today’s fast-paced e-commerce landscape, effective customer engagement is essential. This guide shows you how to streamline communication and optimize operations using workflows in WooCommerce. Discover how BizMagnets integration can help you maintain customer satisfaction and boost sales effortlessly.

Order Pending Status

To automatically send Order Pending notifications, create a workflow under the WooCommerce Integration with BizMagnets. Here’s how:

  1. Navigate to Integration on your BizMagnets dashboard and click on the Integrated WooCommerce Application.

  1. Go to Workflow, click on the Use button next to the Order Pending Workflow, and select the message template you wish to send to customers when they add a product to their cart.

  1. Map the variables for the chosen message template, click Submit.

  2. Set the desired Send After time.

Order Processing Notifications

To automate Order Processing notifications, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:

  1. Go to Integration on your BizMagnets dashboard and select the Integrated WooCommerce Application.

  2. Navigate to Workflow, click on the Use button next to Order Processing Workflow, and select the message template you want to send to customers when they add a product to their cart.

  1. Map the variables for the chosen message template and click Submit to complete the setup.

Order Completion Notifications

To automatically send notifications when an order is completed, set up a workflow in the WooCommerce Integration on BizMagnets:

  1. Go to Integration on your BizMagnets dashboard and select the WooCommerce Application.

  2. Go to Workflow and click on the Use button beside the Order Completed Workflow.

  1. Select a Message Template to notify customers when an order is completed, map the necessary variables, and click Submit.

Order Cancellation Notifications

To automatically send notifications when an order is canceled, set up a workflow within the WooCommerce Integration on BizMagnets. Here’s how:

  1. Go to Integration on your BizMagnets dashboard and select the WooCommerce Application.

  2. Go to Workflow and click on the Use button beside the Order Cancelled Workflow.

  1. Choose a Message Template you’d like to send to customers when they cancel an order, map the relevant variables, and click Submit.

Refund Notifications

To automate Order Refunded notifications, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:

  1. Go to Integration on your BizMagnets dashboard, then select the Integrated WooCommerce Application.

  2. Navigate to Workflow, click on the Use button next to the Order Refunded Workflow, and select the message template you wish to send to customers.

  1. Map the variables for the chosen message template, and click Submit to finalize the setup.

WhatsApp Note

To send Notes automatically, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:

  1. Go to Integration on your BizMagnets dashboard, then select the Integrated WooCommerce Application.

  2. Navigate to Workflow, click on the Use button beside Notes for Customer Workflow, and choose the message template you want to send to customers when they add a product to their cart.

  1. Map the variables for the selected message template, and click Submit to complete the setup.

Using WhatsApp Buttons for a Personalized Shopping Experience

In the accompanying GIF, two response options are provided for your customers. If they reply with “Got it,” “Thanks,” or “Need Assistance,” an automated chat will initiate to assist them further, guiding them through a personalized shopping experience based on their selection.