> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/integration/e-commerce-platforms/woocommerce/workflows-for-woocommerce.md).
# Workflows for WooCommerce
In today’s fast-paced e-commerce landscape, effective customer engagement is essential. This guide shows you how to streamline communication and optimize operations using workflows in WooCommerce. Discover how BizMagnets integration can help you maintain customer satisfaction and boost sales effortlessly.
## **Order Pending Status**
To automatically send Order Pending notifications, create a workflow under the WooCommerce Integration with BizMagnets. Here’s how:
1. Navigate to Integration on your BizMagnets dashboard and click on the Integrated WooCommerce Application.
2. Go to Workflow, click on the Use button next to the Order Pending Workflow, and select the message template you wish to send to customers when they add a product to their cart.
3. Map the variables for the chosen message template, click Submit.
4. Set the desired Send After time.
## **Order Processing Notifications**
To automate Order Processing notifications, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:
1. Go to Integration on your BizMagnets dashboard and select the Integrated WooCommerce Application.
2. Navigate to Workflow, click on the Use button next to Order Processing Workflow, and select the message template you want to send to customers when they add a product to their cart.
3. Map the variables for the chosen message template and click Submit to complete the setup.
## **Order Completion Notifications**
To automatically send notifications when an order is completed, set up a workflow in the WooCommerce Integration on BizMagnets:
1. Go to Integration on your BizMagnets dashboard and select the WooCommerce Application.
2. Go to Workflow and click on the Use button beside the Order Completed Workflow.
3. Select a Message Template to notify customers when an order is completed, map the necessary variables, and click Submit.
## **Order Cancellation Notifications**
To automatically send notifications when an order is canceled, set up a workflow within the WooCommerce Integration on BizMagnets. Here’s how:
1. Go to Integration on your BizMagnets dashboard and select the WooCommerce Application.
2. Go to Workflow and click on the Use button beside the Order Cancelled Workflow.
3. Choose a Message Template you’d like to send to customers when they cancel an order, map the relevant variables, and click Submit.
## **Refund Notifications**
To automate Order Refunded notifications, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:
1. Go to Integration on your BizMagnets dashboard, then select the Integrated WooCommerce Application.
2. Navigate to Workflow, click on the Use button next to the Order Refunded Workflow, and select the message template you wish to send to customers.
3. Map the variables for the chosen message template, and click Submit to finalize the setup.
## **WhatsApp Note**
To send Notes automatically, set up a workflow under the WooCommerce Integration with BizMagnets. Here’s how:
1. Go to Integration on your BizMagnets dashboard, then select the Integrated WooCommerce Application.
2. Navigate to Workflow, click on the Use button beside Notes for Customer Workflow, and choose the message template you want to send to customers when they add a product to their cart.
3. Map the variables for the selected message template, and click Submit to complete the setup.
## **Using WhatsApp Buttons for a Personalized Shopping Experience**
In the accompanying GIF, two response options are provided for your customers. If they reply with “Got it,” “Thanks,” or “Need Assistance,” an automated chat will initiate to assist them further, guiding them through a personalized shopping experience based on their selection.
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