Button Option

Boost Customer Interaction with the Ask Button Option Card. Provide quick options like "Save for Later," "Mix and Match" and "Order Now." Enhance the experience by adding media. Shop fast-sellers now!

Ask Button Option Card

Elevate user interaction with the Ask Button Option Card. Include visual content for added appeal.

Header Type

You can add a text, image, video, text, or document to make it more interactive. Maximum size of an image is 5MB, video is 16MB and document is 16MB.

Question Text

Use this space to ask your customer a question or provide a description, such as "Discover our latest collection of summer dresses starting at just INR 999." The possibilities are endless.

The text here can be formatted as Bold, Italic, or Strikethrough using the provided options. To make text Bold, wrap it with asterisks (*), for Italic use underscores (_), and for Strikethrough, use tildes (~).

Use this space to add any additional information related to the message, such as "Limited stock available, grab yours now!" or "Don't miss out, shop these best-sellers today."

Feel free to customize the content to suit your needs.

Options Type

Choose from Static or Dynamic Options for your buttons.

Static Options remain constant, while Dynamic Options are updated dynamically, pulling data from your database through an API call if needed.

You may include up to 10 buttons, which can be arranged into various sections as required.

Below is the example of how you can add the Static Options.

For the Dynamic Options in the Ask List Option, there are three fields you need to fill: Variable to iterate, Path to ID, and Path to Title.

  • Variable to iterate: Enter the name of the array here.

  • Path to ID: Provide the path from your internal database within curly brackets.

  • Path to Title: Enter the title in curly brackets, for example, {{first_name}}.

Advanced Settings

Attempt: Specify the number of times you would like to repeat the question to your customers if they provide an incorrect or unexpected response.

Action on Invalid Response: This setting determines what action to take when a customer provides an invalid response. You can choose to End the Flow or Skip the question.

Validation Error Message: This message is displayed to customers when they provide an invalid response. For example, if the customer doesn't respond with one of the given options, you might send a message like "Please choose from the above options" or "Select one of the listed options."

Save Response in a Variable:

You can create new variables or use existing ones to store the responses from your customers. If you're creating variables for the first time, simply type the variable's name in the box; you will be prompted to create the variable by clicking on "Create 'Variable Name'" as shown in the screenshot below.

After setting all the required fields and click SAVE.

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