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  • Welcome to BizMagnets
  • SET-UP BIZMAGNETS ACCOUNT
    • Create an account in BizMagnets
    • Requirements to get started with your own number
    • Activate WhatsApp Business API on your own number
    • Migration
  • WHATSAPP CHANNEL
    • Creating WhatsApp Channel
    • Meta Business Verification
    • Required Documents for Facebook Business Verification
    • Drive traffic to your WhatsApp number using Quick Links
    • Display Name
      • Display Name Rejection and Appeal
    • How to change your Display Name
    • Facebook Business Verification Grayed Out, Not Visible or Disabled
    • Messaging Limits & Quality Ratings
    • WhatsApp Business API Errors
    • Business Phone Numbers
    • Support with Meta
    • WhatsApp Chat Widget
    • Supported Media Types
    • Unsupported Messages
    • FAQs
  • BLUE TICK VERIFICATION
    • WhatsApp Blue Tick Verification
    • How to Apply for Blue Tick Verification?
    • What if Your Application Gets Rejected?
    • FAQs
  • Conversation
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  • TEMPLATE
    • BizMagnets Template Messages
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    • Coupon Marketing Template
    • Limited Time Offer Templates
    • Order Details Template
    • Authentication Template
    • FAQs
  • BOT FLOWS
    • Things to Know Before Building Your First Bot
    • BizMagnets Chatbot
    • Chatbot Flows and Analytics
    • Creating Flow in BizMagnets
    • Send Card
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    • Integrations
      • Connect Your System with the WhatsApp Chat Bot Using API
      • Send Your WhatsApp Data to Zoho CRM Using Chatbot
      • Send Payment Links via WhatsApp Chatbot Using Razorpay Integration
      • Connect WhatsApp and Google Sheets to Collect Responses
      • Connect Shopify and WhatsApp to Collect Orders via Chatbot
      • Send your WhatsApp data to Sangam CRM using Chatbot
      • Send your WhatsApp data to WooCommerce using Chatbot
      • Connect ChatGPT with WhatsApp in BizMagnets Chatbot
      • Send Your WhatsApp Data to Zoho Bigin Using Chatbot
      • Send Your WhatsApp Data to HubSpot Using Chatbot
      • Send Your WhatsApp Orders to ShipRocket Using Chatbot
      • Send Payment Links via WhatsApp Chatbot Using Cashfree Integration
      • Send Payment Links via WhatsApp Chatbot with Telr Integration
    • Catalogue
      • Send Products
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  • CAMPAIGN
    • BizMagnets Campaign
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    • FAQs
  • WHATSAPP DRIP CAMPAIGN
    • Understanding Drip Marketing
    • Basics of Drip Campaign
    • Create New Drip Campaign
    • Drip Campaign Message Management
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    • Drip Campaign Analytics
    • FAQs
  • CTWA
    • CTWA in BizMagnets
    • Create your Ad Campaign
    • FAQs
  • FLOWS
    • BizMagnets WhatsApp Flows
  • Create WhatsApp Flows in BizMagnets
  • INTEGRATION
    • E-commerce Platforms
      • Shopify
        • Workflows for Shopify
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        • Workflows for WooCommerce
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      • ShipRocket
        • ShipRocket Workflows
    • Payment Gateways
      • Razorpay
        • Razorpay Workflows
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        • Workflows for Cashfree
      • Stripe
        • Stripe Workflows
    • Marketing and Engagement Platforms
      • Facebook Leads
        • Send Automated WhatsApp Messages to Facebook Leads
      • WebEngage
    • Additional Integrations
      • Zoho Books
        • Zoho Books Notifications
        • Workflow for Zoho Books
      • Generic Webhooks
        • Generic Webhook Workflows
        • Connect Wix Using Generic Webhook
        • Connect Zoho Desk Using Generic Webhook
        • Connect Your Google Form Using Generic Webhook
        • Connect Contact Form 7 Using Generic Webhook
      • Calendly
        • Workflows for Calendly
      • Pabbly
    • FAQs
  • APPOINTMENTS
    • BizMagnets Appointment
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  • TICKETING
    • BizMagnets Ticketing
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  • Field Force Tracking
    • Field Force Tracking in BizMagnets
    • Add Geofence
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  • PRICING
    • Conversation Pricing
    • Message Credits
    • Billing & Subscriptions
  • COMMERCE
    • Facebook Catalogue
    • Orders
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      • Sending Payment Links
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      • FAQs
  • WHATSAPP OTP
    • WhatsApp OTP Configuration
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  • API DOCUMENTS
    • Authentication
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    • Untitled
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  • ADDITIONAL DETAILS
    • Members
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    • Exploring Message Delivery Challenges on WhatsApp
    • New Per-user Messaging Limits on WhatsApp
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  • ANALYTICS
    • Dashboard
    • Conversation Report
    • View Insights
    • Failed Messages
  • Group 1
    • Knowledge Base
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  • Manage/Add Credits
  • Message Credits Features
  • Note:
  1. PRICING

Message Credits

Easily manage your Message Credits on BizMagnets. Add funds to your account, receive notifications when your balance is low, and access detailed conversation reports.

PreviousConversation PricingNextBilling & Subscriptions

Last updated 1 month ago

Message Credits work like prepaid funds for sending messages from your account, similar to prepaying for a phone plan. Once your balance runs out, you won’t be able to send any more messages until you add funds—just like when a phone balance is depleted and you can no longer make calls. BizMagnets users will be added with 50 free credit points on new trial activation.

Manage/Add Credits

To add credits to your account, simply follow these steps:

  1. Go to Dashboard and you will find the Message Credits in the right side corner.

  1. Select Add Credits. Enter the desired amount to add, click on Add Credits, and proceed with the payment. It's as straightforward as recharging your phone.

You will receive a notification once the transaction is complete, along with a payment confirmation via email.

Message Credits Features

  1. You will receive notifications in your BizMagnets account and via email when your account balance is low, specifically when it reaches 100 points.

  2. You can recharge your account with a minimum of 100 points and up to a maximum of 100,000 points in a single transaction. Please note that an 18% GST will apply to INR transactions.

  3. If you have any pending payments, pop-up alerts will appear in your account to prompt you to complete them. You also have the option to cancel pending payments and recharge with different amounts.

  4. You can view conversation reports for Free conversations, Business-initiated conversations, and User-initiated conversations, as well as export usage data for the past six months at any time.

  5. While creating a new broadcast, the estimated amount needed for campaigns and broadcasts will be displayed. If your balance is insufficient, your account will be notified.

Note:

  • If your points are low or negative, you will not be able to access any features in your account, such as replying to conversations or sending broadcasts, until you recharge your account. You will receive notifications via your account and email when your points are running low.

  • If you have scheduled a broadcast and your credits are insufficient or below the required points, the broadcast will not be sent and will show a failed status.

  • For further assistance regarding message credits and their usage, please feel free to contact our support team at our dedicated support number or by raising a ticket in your BizMagnets account.