Creating Flow in BizMagnets
Last updated
Last updated
Follow the below steps to create a Chatbot Flow from scratch
Click on 'My Bots' and select the bot to which you wish to add the flows.
Select 'Create New Flow' located in the upper right corner. You'll be asked to input the Flow name, Flow Type and Keywords to trigger Bot Flows. After entering the necessary information, click on 'Add Flow'.
There are four types of Flows available in BizMagnets, each designed for specific use cases:
Ideal for creating flexible, conversational experiences that adapt based on user responses. Perfect for lead capture, support queries, or dynamic decision-making paths.
Best suited for scenarios that require a strict sequence of steps—such as form submissions, ticket creation, or data collection—ensuring process consistency and completeness.
Designed to trigger specific flows when users click on a Click-to-WhatsApp Ad. This flow type helps convert ad clicks into structured conversations, ideal for high-intent lead capture and instant engagement.
Used to build structured form experiences within WhatsApp using native Flow elements like text inputs, dropdowns, checkboxes, and date pickers. Ideal for appointment bookings, sign-ups, registrations, and feedback collection.
A Welcome Trigger automatically starts the chat flow when a user initiates a conversation with your bot. It serves as the entry point, greeting users and guiding them to the next steps in the interaction.
Keywords play a crucial role in triggering specific bot flows, enabling the bot to respond appropriately based on user input.
