Creating Flow in BizMagnets
Follow the below steps to create a Chatbot Flow from scratch
Click on "My Bots" and select the bot to which you wish to add the flows.
Select "Add New Flow" located in the upper right corner. You'll be asked to input the Flow name, Flow Type and Keywords to trigger Bot Flows. After entering the necessary information, click on "Add Flow."
Flow Type
There are two types of Flow, Message based flow and Order based flow.
Message based flow type: This type of flow is ideal for creating conversational experiences that are flexible and adaptable based on user inputs.
Order based flow type: This type is particularly useful for processes that require a specific order of operations, ensuring consistency and completeness.
Welcome Trigger in the Flow
A Welcome Trigger automatically starts the chat flow when a user initiates a conversation with your bot. It serves as the entry point, greeting users and guiding them to the next steps in the interaction.
Keywords to Trigger Bot Flows: Keywords play a crucial role in triggering specific bot flows, enabling the bot to respond appropriately based on user input.
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