Ticket Creation

Streamline your customer support and never miss a query with BizMagnets' Ticketing system.

Every customer message from WhatsApp is automatically converted into a support ticket, ensuring all issues are tracked, prioritized, and resolved efficiently.

How to Create a Ticket

  1. Click on 'Tickets' under the Ticketing from the dashboard.

  2. Click '+New' to create a new ticket. The ticket creation page will open.

  3. Select contact from the dropdown.

  4. Enter description for your ticket.

  5. Select the type of ticket from the dropdown.

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