Ticket Creation
Streamline your customer support and never miss a query with BizMagnets' Ticketing system.
Every customer message from WhatsApp is automatically converted into a support ticket, ensuring all issues are tracked, prioritized, and resolved efficiently.
How to Create a Ticket
Click on 'Tickets' under the Ticketing from the dashboard.
Click '+New' to create a new ticket. The ticket creation page will open.
Select contact from the dropdown.
Enter description for your ticket.
Select the type of ticket from the dropdown.
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