# BizMagnets Chatbot

This tool allows BizMagnets users to craft dynamic, responsive chatbots tailored to meet their specific business needs, with a creation process that is both straightforward and user-friendly. The chatbot's flexibility makes it an invaluable asset, capable of managing diverse inquiries and scenarios.

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This feature is ideal for scheduling appointments, exploring products, gathering feedback, generating new sales leads, or any other context where structured communication enhances the customer experience. 
{% endhint %}

BizMagnets Chatbot offer comprehensive tools for improving interaction and communication efficiency within businesses.

## Build Chatbot in BizMagnets

Create a bot from scratch by following the below steps.

1. From the navigation bar, go to **'Service Automation'** and selece **'Bot Flow'.** You will be directed to My Bots page.

<figure><img src="/files/ihQdIAU8OkWMtQS6xyh8" alt=""><figcaption></figcaption></figure>

2. In the upper right corner, select **'+ Create New Bot'** and enter the necessary information such as the Bot Name, the duration the bot should wait for a user's response following the last question posed, the message to convey to the customer, and the desired action for the bot to execute at the conversation's conclusion before clicking **'Create'**.

<figure><img src="/files/OVBr2QpmJRGNP0Tzn9HC" alt=""><figcaption></figcaption></figure>

3. After creating the bot, you can incorporate multiple flows into any bot to develop a fully-fledged conversational chatbot.

## Edit or Update a Bot

Once the bot is created, you can modify details such as the Bot Name, the duration the bot should wait for a user's response after the last question and the message you wish to send following the Delayed Response Notification. Chick on the **'Update Bot'** option and changes you made on the Bot will be updated.&#x20;

<figure><img src="/files/K4HLzAo9qqGXYdSRLdDd" alt=""><figcaption></figcaption></figure>

## **Pause a Bot Flow in BizMagnets**

To temporarily stop a Bot Flow from running or triggering in WhatsApp conversations, follow these steps:

1. Go to the **Bot Flows** section from your BizMagnets dashboard.
2. Find the Flow you want to pause.
3. Toggle on the 'Pause' button to stop the Bot Flow.&#x20;

<figure><img src="/files/A4d1rX3uZCfXCahUAoiQ" alt=""><figcaption></figcaption></figure>

4. A confirmation pop-up will appear to confirm the action.
5. Toggle the switch to enable the flow.

<figure><img src="/files/DNb3RKd5CDB0lnfuuM5V" alt=""><figcaption></figcaption></figure>

Once paused, the Flow will no longer be triggered in conversations until it is manually resumed. This is useful for testing, updates, or temporarily disabling specific automations.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bizmagnets.ai/bot-flows/bizmagnets-chatbot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.