File

Enhance User Engagement with the Ask File Card by Requesting Files from Customers

Ask File Card

Request a file from your customer using the Ask File card.

Question Text

This is the question you want to ask users. Keep it clear and concise so they understand what you're asking.

You can format the text using Bold, Italic, or Strikethrough. Use asterisks (*) for Bold, underscores (_) for Italic, and tildes (~) for Strikethrough.

For Example: Please attach your ID proof for verification purposes.

PRO TIP: Use Variables in the Question Text and in the Validation Error Message to make it more personalized.

Advanced Settings

For the validation settings, you can set the attempt limit to 1. The Validation Error Message is optional. Specify the Action on Invalid Response, and enable the Additional Validation Settings.

Save Response in the Variable

You have the option to store the user response in a variable. For example, you can create a variable called user_documents to store the user's response.

Once you have set all the fields required and click on SAVE.