> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/bot-flows/ask-questions/file.md).

# File

## **Ask File Card** 

Request a file from your customer using the Ask File card.

<figure><img src="/files/bFTNaBBXzOj3DaLORwaV" alt=""><figcaption></figcaption></figure>

## Question Text

This is the question you want to ask users. Keep it clear and concise so they understand what you're asking.

You can format the text using **Bold**, *Italic*, or ~~Strikethrough~~. Use asterisks (\*) for Bold, underscores (\_) for Italic, and tildes (\~) for Strikethrough.

For Example: Please attach your ID proof for verification purposes.

<figure><img src="/files/vZ5hhYWkuSEQLcl2e5MG" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
PRO TIP: Use Variables in the **Question Text** and in the **Validation Error Message** to make it more personalized.
{% endhint %}

## Advanced Settings

For the validation settings, you can set the attempt limit to 1. The Validation Error Message is optional. Specify the Action on Invalid Response, and enable the Additional Validation Settings.

<figure><img src="/files/0IJXyi7QbGiSq5bhtR4S" alt=""><figcaption></figcaption></figure>

## Save Response in the Variable

You have the option to store the user response in a variable. For example, you can create a variable called `user_documents` to store the user's response.

<figure><img src="/files/ivnwzr8bOQudhDZJIVe4" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/8BPWTJ3HFoE3FOX5IvCg" alt=""><figcaption></figcaption></figure>

Once you have set all the fields required and click on **SAVE.**