Appointment Flow

The Appointment Flow Card in BizMagnets is designed to handle appointment scheduling, confirmations, reminders, and updates through an automated chat interaction.

It simplifies the process of managing appointments while ensuring efficient communication with customers.

Creating the Appointment Flow

1. In the bot flow builder, select the option to create a new card and choose the Appointment Flow Card from the available actions.

2. Enter the body the message and button text.

1. Select members for the appointment. You can either select Static members or Dynamic members.

1. Add questions that gather necessary appointment details, such as:

• Name: "What is the member name?"

• Date: "When would you like to schedule your appointment?"

• Time: "What time works best for you?"

1. Advanced Settings: For the validation settings, you can set the attempt limit to 1. The Validation Error Message is optional. Specify the Action on Invalid Response, and enable the Additional Validation Settings.

1. Once you have set all the fields required and click on 'Save'.

Benefits of Appointment Flow Card:

• Automation: Reduces manual effort and simplifies the appointment scheduling process.

• Customization: Allows you to tailor the flow to your business needs, including the services offered and the types of appointments.

• Efficiency: Automated reminders help reduce no-shows and improve overall scheduling efficiency.

With the Appointment Flow Card, you can offer a seamless booking experience for your customers, directly through WhatsApp.