> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/integration/marketing-and-engagement-platforms/facebook-leads/send-automated-whatsapp-messages-to-facebook-leads.md).

# Send Automated WhatsApp Messages to Facebook Leads

Set up and create workflows in 4 simple steps. Easily manage your lead data and maintain seamless communication with your customers on Facebook. Start automating your messaging today!

Here’s how to configure and create workflows in 4 steps:

1. Select the **Channel Name** (the WhatsApp number you’re using with BizMagnets) and click **Update Configuration**.

{% hint style="info" %}
**Note**: Once you select the channel, it cannot be changed after integration.
{% endhint %}

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FJMtkeHMAzRiloiFg6beb%2FScreenshot%202025-01-31%20161753.png?alt=media&amp;token=cbd64005-87e8-42b7-92f4-2067a1aedbed" alt=""><figcaption></figcaption></figure>

2. Go to **Workflow** and click **Create New Workflow**. Select the **Lead Ad Form** and choose the template you want to send to your customers.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FaLhFA6Sx3JHZrF0qqyX2%2FScreenshot%202025-01-31%20162832.png?alt=media&amp;token=b7a8c741-ce9c-4e10-8847-3ebcfc95a176" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you manage multiple Facebook pages, you can create separate workflows for each page. Similarly, for different lead forms, you can set up distinct workflows under the Facebook Leads Integration.
{% endhint %}

3. Once you’ve selected the template, add the relevant variables, such as the recipient's name and phone number. You can choose a template either from the Template Gallery or from your existing templates.
4. Next, select the **Action Type** from the list of available actions to update contact information or tags, and choose the desired operation.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2F7XXYMzxnCgdBaDrRrLeH%2FScreenshot%202025-01-31%20163343.png?alt=media&amp;token=7c8de6c1-2785-411e-97fe-3a14226bccd7" alt=""><figcaption></figcaption></figure>

**Note:** This action will be executed alongside the automated message once the lead submits the form.

* Use **Append** to add new information to the contact details.
* Use **Replace** to replace the existing information with new details.
* Use **Add if Empty** if the contact information is missing.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FGy5EHphXGJdMUtEsKpi6%2FScreenshot%202025-01-31%20163526.png?alt=media&amp;token=18e0754c-ffa9-456c-9951-ca7458999d3b" alt=""><figcaption></figcaption></figure>

5. Finally, click **Create Workflow**.

Once your workflow is created, it will appear in the list. You can create additional workflows by following the same steps.