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  1. INTEGRATION
  2. Marketing and Engagement Platforms
  3. Facebook Leads

Send Automated WhatsApp Messages to Facebook Leads

Set up and create workflows in 4 simple steps. Easily manage your lead data and maintain seamless communication with your customers on Facebook. Start automating your messaging today!

PreviousFacebook LeadsNextWebEngage

Last updated 3 months ago

Here’s how to configure and create workflows in 4 steps:

  1. Select the Channel Name (the WhatsApp number you’re using with BizMagnets) and click Update Configuration.

Note: Once you select the channel, it cannot be changed after integration.

  1. Go to Workflow and click Create New Workflow. Select the Lead Ad Form and choose the template you want to send to your customers.

If you manage multiple Facebook pages, you can create separate workflows for each page. Similarly, for different lead forms, you can set up distinct workflows under the Facebook Leads Integration.

  1. Once you’ve selected the template, add the relevant variables, such as the recipient's name and phone number. You can choose a template either from the Template Gallery or from your existing templates.

  2. Next, select the Action Type from the list of available actions to update contact information or tags, and choose the desired operation.

Note: This action will be executed alongside the automated message once the lead submits the form.

  • Use Append to add new information to the contact details.

  • Use Replace to replace the existing information with new details.

  • Use Add if Empty if the contact information is missing.

  1. Finally, click Create Workflow.

Once your workflow is created, it will appear in the list. You can create additional workflows by following the same steps.