# Assign Conversation

This card enables your agents to take over the conversation and provide a personalized experience.

<figure><img src="/files/F4aRae5Lk3wBqQ0dWlce" alt=""><figcaption></figcaption></figure>

You can Assign the Conversation to the Team members or Bot or their contact owner listed in the CRM software.

## Assign to Any Contact Owner

If you select the Assignee Type as contact\_owner, the assignee will be the contact owner of the lead in the CRM.

<figure><img src="/files/oWJRcfZxjmNRkzHqzhnx" alt=""><figcaption></figcaption></figure>

## Assign to Any Bot

If you select the Assignee Type as Bot, the assignee will be any of the bots you have created in your BizMagnets account.

<figure><img src="/files/zoML766mjFySI2hTzKoT" alt=""><figcaption></figcaption></figure>

## Assign to Any Team

If you select the Assignee Type as Team, the assignee will be any of the teams you have created in your BizMagnets account.

<figure><img src="/files/X5OCotdBgJrcyR84htdh" alt=""><figcaption></figcaption></figure>

Once the Assign Conversation card is triggered, the visitor will wait for interaction with your agents.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bizmagnets.ai/bot-flows/actions/assign-conversation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.