Media

Use the Send Media Card to send audio, video, images and documents to your customers. Ensure that the files you attach are within to the prescribed size limits and supported formats.

Send Media Card

For instances where you do not require a response from the user, employ the Send Text Card. This allows you to swiftly deliver messages to your customers with minimal effort.

Use Audio

Ensure that the file size of any pre-recorded audio you attach does not exceed 16 MB. And the file types allowed are aac, mp4, amr, mpeg, and ogg.

Use Image

You can attach an image with or without a caption. Ensure that the image file size does not exceed 5 MB. The allowed file types are jpeg and png formats.

Send Video

Like attaching an image, you can also attach a video with or without a caption. Ensure that the file size does not exceed 16 MB. The allowed file types are mp4 and 3gpp formats.

Send Document

Ensure that the file size of any document you attach does not exceed 16 MB.

Instead of uploading Text, Audio, Video or document, you could also paste the link of the media formats.

Copy/Delete/Edit Send Media Card

When you move your cursor over the card, you will see options to copy, edit, or delete the card using the "x" icon.