Media
Use the Send Media Card to send audio, video, images and documents to your customers. Ensure that the files you attach are within to the prescribed size limits and supported formats.
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Use the Send Media Card to send audio, video, images and documents to your customers. Ensure that the files you attach are within to the prescribed size limits and supported formats.
Last updated
For instances where you do not require a response from the user, employ the Send Text Card. This allows you to swiftly deliver messages to your customers with minimal effort.
Ensure that the file size of any pre-recorded audio you attach does not exceed 16 MB. And the file types allowed are aac, mp4, amr, mpeg, and ogg.
You can attach an image with or without a caption. Ensure that the image file size does not exceed 5 MB. The allowed file types are jpeg and png formats.
Like attaching an image, you can also attach a video with or without a caption. Ensure that the file size does not exceed 16 MB. The allowed file types are mp4 and 3gpp formats.
Ensure that the file size of any document you attach does not exceed 16 MB.
Instead of uploading Text, Audio, Video or document, you could also paste the link of the media formats.
When you move your cursor over the card, you will see options to copy, edit, or delete the card using the "x" icon.
