> For the complete documentation index, see [llms.txt](https://docs.bizmagnets.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bizmagnets.ai/bot-flows/actions/set-tag.md).

# Set Tag

The Set Tag Card is a useful feature in your bot flow that allows you to tag user interactions or specific events within the conversation.

## Overview

Tags can help categorize and manage interactions, making it easier to track user behavior, segment audiences, and trigger specific actions based on the tags assigned.

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2Fvh9VRmaaTz4bfsqTKdRV%2FScreenshot%202025-09-19%20153658.png?alt=media&amp;token=ea17c21d-d886-485d-af11-0a0ce13cf12e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
By using the Set Tag Card, you can effectively manage and categorize user interactions, enabling more personalized and efficient communication through your bot.
{% endhint %}

<figure><img src="https://789614814-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvCr7uCTpZRGEF8A48OOJ%2Fuploads%2FtlfbkQhtJ8oUDXGfGXdi%2FScreenshot%202024-07-29%20142408.png?alt=media&amp;token=07b546ab-b70a-4129-896b-c327c388db35" alt=""><figcaption></figcaption></figure>

## **Benefits of Using Set Tag Card:**

* **Enhanced Segmentation:** Allows for better segmentation of users based on their interactions and interests.
* **Improved Tracking:** Facilitates tracking of user behavior and engagement within the bot, providing valuable insights.
* **Automation:** Enables automation of actions based on assigned tags, improving efficiency and user experience.