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On this page
  • Metrics at a Glance
  • Utilizing WhatsApp Orders
  • Understanding WhatsApp Orders
  1. COMMERCE

Orders

The WhatsApp Orders feature provides an efficient solution for managing orders. It enables you to easily track orders, customer details, payment status, and more, all in a structured format.

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Last updated 3 months ago

This feature allows you to streamline your order management by efficiently tracking and managing orders received via WhatsApp. Key details such as date, customer information, order status, and payment status are presented in an organized manner for easy interpretation.

Metrics at a Glance

  • Date: Indicates the date of order placement, providing a chronological view for better tracking.

  • Customer Name and Phone: Includes detailed customer information for personalized communication and easy contact.

  • Type: Specifies the type of order, such as regular, express, or subscription, helping in categorizing and processing orders accordingly.

  • Total: Shows the total amount of the order, facilitating financial tracking and analysis.

  • Items: Provides a breakdown of the individual items included in the order, aiding in inventory management and fulfillment.

  • Order Status: Tracks the current status of the order, whether it's pending, in progress, or completed.

  • Payment Status: Highlights the payment status, ensuring clarity on the financial aspect of each order.

  • Order Number: Provides a unique identifier for each order, simplifying order tracking and reference.

Utilizing WhatsApp Orders

Managing your WhatsApp Orders in BizMagnets is easy. Just go to the WhatsApp Orders section to view, update, filter, and track your orders effortlessly. The simple and intuitive interface makes it easy to handle and analyze your orders.

Understanding WhatsApp Orders

Let's explore the key details included in this feature:

  • Order by: Identifies who placed the order, providing clarity on the source.

  • Order from: Specifies where the order originated, offering insights into different customer segments or channels.

  • Order Date: Shows the date when the order was placed, allowing for chronological organization and analysis.

  • Order Status: Provides real-time information on the current status of the order – whether it's pending, in progress, or fulfilled.

  • Payment Status: Indicates the payment status for the order, ensuring financial transparency.

  • Paid Amount: The total amount that has been paid for the order, providing clear financial details.

  • Payment Method: Specifies the method used for payment.

  • Transaction ID: A unique identifier for the payment transaction, useful for tracking and reference.

This feature improves order management and analysis, offering users a complete solution for tracking, analyzing, and communicating efficiently through WhatsApp.