Generic Webhook Workflows
The workflows of Generic Webhook allows you to define specific conditions and actions that control how your BizMagnets Account sends messages based on webhook responses.
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The workflows of Generic Webhook allows you to define specific conditions and actions that control how your BizMagnets Account sends messages based on webhook responses.
Last updated
Follow the simple steps listed below to create a new Generic Webhook Workflow with BizMagnets:
Navigate to Integration on your BizMagnets dashboard. Click on the integrated Generic Webhook application and select Workflow.
Click Create New Workflow. The workflow page will open.
Enter the Workflow Name. This name helps identify the specific workflow for managing and automating WhatsApp messages.
Conditions are optional, and you can add up to a maximum of three conditions. Workflows allow you to define conditions that trigger specific actions. The conditions are set based on data received from the webhook response.
MATCHES: This dropdown allows you to choose how the conditions should be matched.
Comparator: You can match it against specific values or fields in the incoming data.
Operator: If this condition is met, it will trigger the next defined action.
You can add additional conditions to further refine the trigger logic for the workflow. For example, you may want to check multiple parameters (e.g., phone and email) before sending a message.
After setting the conditions, you can specify which message template should be sent when the conditions are met.
Actions are tasks that occur after the conditions are met. You can also add other actions as needed (such as updating a database, triggering other workflows, etc.).
Webhook Workflows automate the process of sending messages via WhatsApp based on specific conditions tied to incoming data from a webhook.
For instance, if a phone number is missing, message will be sent to the recipient.
This setup is useful for automating customer interactions, like sending exam details, reminders, or confirmations, based on dynamic user data received via webhooks.
It allows for automated, customized responses based on real-time data.
It integrates seamlessly with external systems or applications that send webhook data, enabling efficient and dynamic message delivery through WhatsApp.
With conditions, you can fine-tune when and how messages are sent, ensuring better customer interaction and engagement.
This functionality is a powerful tool for automating business workflows and ensuring that WhatsApp messages are sent to the right users at the right time based on specific criteria.
