# Delay

Sometimes, you may want to wait more than a few seconds for the user's response before sending the next message. This is where the Delay Card in BizMagnets comes into play, allowing you to introduce delays of several minutes or even hours. Make sure your session TTL is longer than the delay time. 

<figure><img src="/files/0TdYZn4oNX7UiJUK67Bf" alt=""><figcaption></figcaption></figure>

For example, if you have requested the user to share their feedback, it is recommended to use the Delay Card after the Send Card to maintain the conversation flow.

You can use the Delay Card according to the chat flow you are building.

{% hint style="info" %}
When using the Delay Card, ensure the session TTL is always longer than the time specified in the Delay Card.

For instance, if the session TTL is set to 10 minutes and the delay time is set to 20 minutes, the chat flow will follow the session TTL, causing the chat to drop after 10 minutes.
{% endhint %}


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